The Enugu Electricity Distribution Company (EEDC) says it will effect its technical implementation for the Standard Transfer Specification (STS) prepaid meter upgrade on Feb. 24 within its network in the South-East.
The company said that from 6a.m. to 10p.m. on the Feb. 24, EEDC’s vending platform would be shut down for technical work for rollover in readiness for the STS prepaid meter upgrade.
EEDC's Head, Corporate Communications, Mr Emeka Ezeh, told newsmen on Friday in Enugu that as a result of this development, customers would not be able to recharge or purchase energy token during this period.
Ezeh said: "Normal meter recharge activities will commence immediately after the rollover is completed.
"The very first meter recharge by customers after the completion of the rollover will come with three sets of 20 digits token which is needed to upgrade their meters.
"They are expected to punch in the first 20 digits and press “enter”, and then punch in the second 20 digits and press “enter”, and lastly, the third 20 digits which is the energy token, to complete the upgrade process.
"It is advised that earlier purchased tokens that are yet to be loaded onto the meters should be loaded before administering the three sets of 20 digits token, as once the meter is upgraded, such tokens will no longer be accepted by the meter."
The EEDC spokesman noted that the exercise is free and at no cost to customers and does not affect postpaid and stand-alone meter customers.
"For further enquiries and clarification, please call our 24/7 Call Center on: 084 700 100. MTN users should call: 02084700100," he added.
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The Enugu Electricity Distribution Company (EEDC) says it will effect its technical implementation for the Standard Transfer Specification (STS) prepaid meter upgrade on Feb. 24 within its network in the South-East.
The company said that from 6a.m. to 10p.m. on the Feb. 24, EEDC’s vending platform would be shut down for technical work for rollover in readiness for the STS prepaid meter upgrade.
EEDC's Head, Corporate Communications, Mr Emeka Ezeh, told newsmen on Friday in Enugu that as a result of this development, customers would not be able to recharge or purchase energy token during this period.
Ezeh said: "Normal meter recharge activities will commence immediately after the rollover is completed.
"The very first meter recharge by customers after the completion of the rollover will come with three sets of 20 digits token which is needed to upgrade their meters.
"They are expected to punch in the first 20 digits and press “enter”, and then punch in the second 20 digits and press “enter”, and lastly, the third 20 digits which is the energy token, to complete the upgrade process.
"It is advised that earlier purchased tokens that are yet to be loaded onto the meters should be loaded before administering the three sets of 20 digits token, as once the meter is upgraded, such tokens will no longer be accepted by the meter."
The EEDC spokesman noted that the exercise is free and at no cost to customers and does not affect postpaid and stand-alone meter customers.
"For further enquiries and clarification, please call our 24/7 Call Center on: 084 700 100. MTN users should call: 02084700100," he added.
By Emmanuel Luper
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